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"All orders are provided with tracking numbers as soon as the order is processed by the fulfillment location and then emailed to you."
"Yes, please email us at firstname.lastname@example.org to request your order be canceled. If it is before fulfillment, we will cancel the order and process your refund. If the order has already been shipped, you will need to return it us for a refund."
"We have partnered with a 3rd part to provide quality custom gear. All swag order are processed and shipped separately since they're made-to-order."